Artificial intelligence

What is an NLP chatbot, and do you ACTUALLY need one? RST Software

What is Natural Language Processing NLP Chatbots?- Freshworks But, the more familiar consumers become with chatbots, the more they expect from them. I followed a guide referenced in the project to learn the steps involved in creating an end-to-end chatbot. This included collecting data, choosing programming languages and NLP tools, training the chatbot, and testing …

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How Fintech Companies Can Keep Their Customer Service Competitive

6 Successful Fintech Customer Service Strategies Remember, these strategies aim to enhance the customer experience, but their implementation should always align with the company’s mission, resources, and audience preferences. Traditional customer service usually involves reactive measures — answering queries, resolving issues, and providing support when customers reach out. Power study, customer feedback relayed that self-service …

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